FAQ's
Prices vary per dog and dog breed. These factors are size of dog, coat type, coat condition and dog's behaviour.
We can give a rough guide based on the breed of your dog, but please note there may be additional charges if the groom takes a long time, the number of staff needed, the dog is aggressive or will not stay still, or if the fur blunts our implements.
We recommend booking at least a couple of months in advance to ensure that you get an appropriate appointment time and day. We do however try to keep a few last-minute appointments available for new customers and customers that may have forgotten to book in.
We only have a very small window where we can accept customers running late as this knocks our schedule out for the whole day. Please advise us if you're running late and we will do our best to accommodate, but cannot do this if it is more than 15 minutes. At this point a missed appointment fee may still be incurred.
Please give us as much notice as possible. We are happy to change appointments in advance and always strive to accommodate your needs. However, cancellations or changes within 24 hours of your appointment may incur a cost, due to the financial impact that not filling the appointment has on our small business.
This depends very much on the breed and coat type of your dog. For curly coated dogs such as cockapoos, it is vital that they are groomed regularly to avoid matting.
There are 3 variables that decide how regularly your dog requires grooming.
1: How often your dog requires brushing and is brushed at home.
2: The length of time you book between grooms.
3: The length we cut your dog's coat.
Schedules for cockapoos tend to be between 6 and 8 weeks, Spaniels may be closer to 8 to 10 weeks, and double coated dogs such as retrievers would be every 3 months or so. Please work with us so we can create the optimum schedule for your dog.